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Terms and Conditions
Welcome to Rayess! These Terms and Conditions govern your use of our website, services, and the purchase of our products. By accessing or using our services, you agree to these terms. Please read them carefully.
General Information
1.1 Company Details:
Rayess, founded in 1967, operates as a premium fine jewelry brand, headquartered in Idar-Oberstein, Germany.
1.2 Scope:
These Terms and Conditions apply to all transactions, both online and in-store, including but not limited to purchases, services, and customer interactions.
Product Information
3.1 Descriptions:
We strive to ensure that all product descriptions and images are accurate. However, slight variations in color or design may occur due to natural gemstone characteristics or screen displays.
3.2 Customization:
Customized pieces are non-refundable and subject to specific terms provided at the time of order.
Privacy Policy
We are committed to protecting your personal information. Please refer to our Privacy Policy for details on data collection, use, and security.
